Uber is financial *****!!!!

They ****med me of my money, a driver started the trip without me and I cancelled, they charged me R35 and I disouted it because they could clearly see I was not in the car, they resolved the dispute and said the money is credited into my uber wallet, it was not, they are lying, they first said it was a glitch and its sorted but now keep telling me to check my balance, it has been 3 days and they have not returned the rest of the money that was charged on my account, this is not the first time this is happening, Uber is a bunch of ****mers!