AG
Andre G

1 reviews | Active since Dec 2009

28 May 2016, 19:35

Uber give scripted blub answers when corresponding which do not resolve your problem

<p>After complaining via their app and 8 email correspondents they still make the same mistake...</p> <p>They stopped responding to my emails to resolve my particular issue regarding my address...</p> <p>Do I need to say more...</p>

0
Replies (2)
Uber
Uber's reply29 May 2016, 13:19
Official

Hi Andre

Thanks for reaching out to us.

We have reviewed your query and see you are having pickup issues. We are constantly working to improve this aspect of the trip by creating methods to assist with GPS locations. If you continue to experience these issues please email *** and we will be happy to assist

Best

Uber

AG
Andre G's update08 Jun 2016, 12:18
Reviewer Update

This did not help previously after eight email communications via email to the email address you have just provided. They stopped responding leaving the issue unresolved.