1 reviews | Active since Jun 2012
Uber ****
I booked a ride on 30 May in the evening to Sunbet Arena, Pretoria. The fare was R279, I gave the driver R300 and said he could keep the change. A week later I get a notification that I owe R279 for the Sunbet trip. I have been telling them that I paid. Now they said the amount has been adjusted to R102 , They can explain to me why I need to pay the R102 because I paid my fare in full.
Instead, they keep sending me the below message... I will not pay it until they explain why. Is that how they rob people? I will never use uber again.
Hi Nosipho,
We've reviewed your account details and can see that our specialized team has already made necessary adjustments.
Furthermore, your account has an outstanding payment that you can clear through this link.
If you cannot see the red banner, we would recommend attempting to request a trip, and the app should prompt you to settle the balance.
Please make sure to pay the correct amount of cash or use your valid payment method to avoid such issues.
Thanks for your understanding.
