Uber eats/uber

I ordered food from Chicken Licken Signet terrace, as well as Mc donalds Lenasia. The total of the food orders was deducted from my account, and minutes later the restaurants cancelled my orders, as this point money was taken already. It’s been two weeks, no assistance Why does restaurants accept orders and then cancel, leaving me hungry and stranded two-times.

Uber rides take authorisation amounts and this money mever returns to one’s account.

Very annoyed customer who uses uber as a primary means of transport this is pathetic