Uber E-Hailing Support Department

Uber is not up to any standard in respect of their Support Department. I would suggest that after each trip to ensure your bank account has not been charged twice. This happened to me twice on the same dates and the support area appear to be unwilling to do anything about it. I have been to my bank and they have followed the process of the charges and these were paid to Uber! I have had to do all the investigation whilst support cannot do what this department calls themselves! The-hailing system is 100% but Support is extremely unwilling and merely send out pre-printed forms that the matter is resolved. Please, please check any charge a couple of days later although mine were nearly 2 weeks apart! Iwill be taking further action against Uber and in need legal action despite the small amounts. I also have no other choice but to use another e-hailing service and so will my friends.