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Mayibongwenkhosi R

1 reviews | Active since Jul 2018

14 Jul 2018, 09:15

Uber e-Hailing leaving Uber-car owners in debt

I have a friend who had a car on Uber, a 2013 model car, since start of last year. When he joined Uber, that is the manufacture year any make of car that they would allow on the platform. He bought that car via a bank's vehicle finance, that is six years to pay. This worked out okay as the weekly payouts from Uber were enough to pay for the car every month and he had some change to feed his family.

This all changed last week when he wanted to change the Uber partner/driver for his car. Uber suddenly said they do not allow a 2013 year model car on their platform. This is despite the fact that 1. The car is not a new addition/car on the uber platform, it has been on Uber for a full year 2. the car went for fitness test last week [on 20 June 2018] and passed NB Uber requires fitness tests to be valid for a month. 3. It still looks like a new car both inside and outside [hence it passed fitness test] albeit the headlamp lenses that are a bit opaque 4. The mileage on the car is just over 160K.

As a businessman, to remain on Uber he has to constantly sell his car, every year, to meet the required age of the Uber-cars they allow, which can not be a good/viable business at all.

Now he is left in a lurch as he does not have money for the monthly payments to the bank. Even if he sells the car to cover his car loan, the amount is not enough as the value of the car has depreciated.

If Uber can CLEARLY state on their website that they [will] remove or do not allow cars on their platform when they are of a certain age, so that when peaple join Uber they know what kind of businee they are getting into.

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Mayibongwenkhosi R's update16 Jul 2018, 09:00
Reviewer Update
I am going to comment on my own post as I am not able to edit/add-on the post. It has come to my knowledge that the counter staff at Uber are a law unto themselves. They are the ones making these ridiculous decisions; as this is not Uber's policy ar requirement. I gather that they do this to certain racial groups. They also do this to certain nationalities, that is institutionalised ****** and institutionalised xenophobia. If Uber can train these guys as they train the partners and drivers; because this is not professional at all.