Uber drivers are unreliable and unprofessional.

Uber drivers (SA) are becoming so unreliable it’s truly disappointing. Yesterday i requested and a driver came (Christopher Maduabuchi) and changed status to “arrive” but when i went outside, the driver was parked outside my hood by the main road. In front of a big gate marked do not enter/for pedestrians only. When i called he ignored my call and cancelled on me. Why the driver can’t add common to his clearly outdated gps, beats me. Coz the gate was closed decades ago even before we had Uber. All cars enter thru another gate to come back to my street. And Uber charges me R10 for that man’s incompetence, which they eventually returned. I had to request again, remember the request is always urgent coz one only requests when they are almost ready to leave the house. Second driver accepted my request, when he was a minute away - i went out to wait for him, after waiting for over a minute I checked my phone only to realise that he had cancelled on me. This happens a lot and it’s extremely unprofessional that they don’t care about the inconvenience they causing. 3rd driver arrived on time (Mike Vhahangwele), instead of making a quick u-turn at the robot like all other motorists they guy decided to take a longer round just to get to my destination. When I asked him, he said the robot doesn’t give an arrow for a u-turn, stubbornly so coz I kept on explaining him that’s how it always has been, we all drive in when it’s safe to do so. And when they take longer routes they try to charge us more and he did, I requested a trip at R52 and didn’t leave him waiting but I was charged R59. Fourth driver, after I was done at the mall and heading to my final destination. I requested and driver should have arrived after 4 min, timer kept on getting extended - I final called and the driver said he’s only know 1 entrance at Fourways Mall, clearly didnt know the one I was at. I asked him what should be done then. He drove around leaving me there and then I checked and after few min, I asked him to cancel my ride coz I wasn’t going to be the one to cancel and get charged because he didn’t know other entrances of the mall or could operate his gps. This driver wasted at least 10 minutes of my time. This was the first kind of experience with Uber, it was a horrible one.