Uber drivers are unprofessional

<p>On three separate occassions I have had Uber drivers cancel trips. The first two times the Uber driver could not find me at the mall and didn't to call to find out at what entrance I was. The second time, same story, the driver didn't bother to call me to find out exactly where I was at the mall. The third driver cancelled, no call that time either. On one occassion I waited almost an hour outside the mall and when the driver finally called, he told me that it was my responsibility to call him. I told him that this is a business he's running and it's his duty to call me. He was argumentative, and adamant that he was not to blame. Although I received a credit for the two times the drivers cancelled, I find that the service of Uber has gone down. One driver didn't have GPS tracking and I had to give him directions. This is unacceptable. If you're a taxi driver, then you should know the area. If you don't know the area, then you should have a GPS in your car. But as is the norm in South Africa, you get consistently bad service! </p>