Uber drivers are *****s and dishonest

I had a trip with uber on the 29th January and forgot my house keys and remote for the gate I reported the matter urgently but till today I haven't gotten my keys and remote uber supports keeps saying thank you for your patience I'm so annoyed and disappointed at the treatment I'm getting from uber drivers name was vusi with a dirty red car that smelled so bad license plate MN12RJGP uber drivers are *****s and dishonest and uber allows them to get away with their behavior