UBER DRIVER THEFT

I requested an Uber by the name of Mxolisi to deliver an expensive pair of sneakers to my client. He has ****** the sneakers and told Uber he cannot find it. I am appalled at Uber and the service they give. Their drivers can ***** our items and just tell them they cannot find it. After providing Uber with messages from the driver telling me he has my item. THIS IS DISGUSTING AND DAYLIGHT *******. HIS NAME IS MXOLISI AND REGISTRATION NUMBER LG71HTGP