Uber driver spiteful, arrogant and rude - Middelburg, MP

I had prescription medication delivered from Clicks and the driver first tried to deliver at the incorrect even though the delivery address as stipulated and confirmed by location pin.

He called twice and I could not answer as I had clients with me.

I answered his second call and told him I have clients and can't speak to him at that moment.

He tried a sop storie and I told him he is wasting my client's time.

He then sent a Whatsapp message in English and while I had to excuse myself from the appointment and upset my clients, I re-confirmed the delivery address in writing. He answered in his native language, which I do not understand.

I phoned Clicks and their excuse was that the deliveries are made by an outside company.

Eventually the driver delivered the medicine at the correct address with an very arrogant attitude.

Apparently he uses the address provided by Clicks and not the address confirmed in writing and by pin location. (The address provided to Clicks had been the address the pin location was for).

He also very rudely informed everyone in the Reception area that he can answer anyone in his language and he does not need to speak English to ******** customers.

Unfortunately, this is not the first time this happened with Clicks /Uber delivery.

Needless to say, Clicks and Uber did not earn any good word of mouth today from anyone in the Reception area.

A client even commented wryly that his behaviour had been "an excellent form of brand promotion and will definitely entire repeat customers".