bS
benay S

1 reviews | Active since Feb 2011

23 Mar 2016, 17:25

Uber driver returns lost wallet!!!

We had an amazing experience about a month ago with Uber and I am writing this to say THANK YOU to our driver Zukile in Cape Town. On a Thursday afternoon, my wife called me in a state of panic to say her wallet was ******. Having looked everywhere, she could not find it and concluded that it must have been ****** while she was out shopping. We spent the evening calling credit card companies etc. and cancelling cards. <br> <br> The next morning, I started phoning all service providers and making plans to get replacement cards. Then we made plans to go to Home Affairs and drivers license centres to get all lost documents replaced. Miraculously, around 3pm on Friday, my wife got a call from her Uber driver Zukile from the previous day saying he has her wallet and would like to return it!<br> <br> I met Zukile that afternoon and got the wallet with everything intact. It turns out he found the wallet immediately and went to my wife's workplace to return it, but was not allowed in by security as he did not work there. In any case, Zukile is a gem and must be recognised for his honesty and dedication to client service! Thank you Zukile, thank you Uber!

0
Replies (1)
Uber
Uber's reply29 Mar 2016, 09:42
Official
Hello bsager13,

Hi Benay

Thank you for the great feedback here.

Its great to hear amazing stories from riders and how Uber is changing the way they move around.

We hope you have many more amazing Uber experiences

Best

Uber Cape Town