Uber driver left me stranded at mall.

I booked an Uber drive this morning, stating my pick up location. The driver some how got lost instead of making sure he finds me or listens to the landmarks I'm giving me he cancelled my drive without my knowledge and left me stranded at the mall. He had my number so he could have notified me as to what was happening, he didn't then Uber has the audacity to charge me for a drive I did not use and I did not cancel. I am very upset I have now waited almost three hours trying to get home which is 10 minutes away from the mall.