UBER driver Drama /cancelation fee madness

As I was about to request for a trip, I realized I have a unpaid fee, I was charged for canceling a ride that the driver had **** about being there, stated he arrived, made me sit in the blazing hot sun, communicating with him, stating that he is upon arrival whereas he was not, literally looked at every corner trying to find the alleged "arrived" driver. How on earth is that my fault, when I try to utilize your services am your drivers do arrive and cancel the trip themselves. This is utterly nonsense, I refuse to pay R12, 50 for utterly nonsensical *******.