1 reviews | Active since Aug 2019
Uber Driver calling to demand the trip be cancelled.
Had a trip yesterday, and whilst awaiting the trip, there was a WhatsApp call from *** that was insisting that I cancel the Uber trip and request again because they didn't want to cancel on their end.
Furthermore, they claimed to be in Pinelands whilst the app displayed someone much closer, literally down the road.
A few moments later the guy down the road arrived, and it was certainly a different person to the one who called and demanded I change my trip.
The rest of the trip was completely fine. But either screen your driver's or don't let your app leak the numbers of the customers to the drivers that don't accept the trip. I want my private information to be protected. Our laws expect and enforce our private information being protected.
Fix your system.
