Uber don't care how they treat customers

I am so annoyed with Uber, I logged a query with the on the 18thMayb2025, my query has 2 issues, I ewas overcharged firstly because driver took a long route secondly my first request was R176 and for some reason that drivers app was not working and he kept getting lost until I directed him over the phone, but for some reason when he got to me he started yelling that it's my fault, how I don't know...I got angry and I told him to stop yelling at me the route is long and I would not be listening to him shouting.he then said I must get out of his ca and he canceled the trip despite the fact that I waited very long for him. Okthen Uber automatically searched for another driver, unknown to me that they have adjusted the price, when I got to my destination I now owe an extra R70.then I quiried, they refunded R6. For the long route and the other query ignored despite me reiterating it during the week, what annoys me they keep debiting my account that does not have enough funds and due to insufficient funds I keep accumulating more charges. Before I deactivate my account I wanna tell them that they are annoying and unprofessional.