Uber doesn't want to refund me my cancellation fee for the mid-trip that took place on Tuesday (19 August 2025) after it cancelled due to the Uber ber driver being arrested for ******* documents/license

Uber doesn't want to refund me my cancellation fee for the mid-trip that took place on Tuesday (19 August 2025) after it cancelled due to the Uber ber driver being arrested for ******* documents/license. The ride was from Krugersdorp to Ebony Park, Midrand