TO
Temitope O

1 reviews | Active since Sept 2015

16 Nov 2015, 10:43

UBER DOES NOT VALUE CLIENTS

In business,customers should rank as priority and given some regard when dealing with them. UBER is operating in SA and they seem not be guided by any laws, they do as they please and get away with it. They are in the habit of blocking accounts of clients without informing them and claim it is a security measure. Good business practice demands that a client is informed before his/her account is blocked, if it was an emergency and Id re**** on uber as a means of transport, the worst may have happened as a result of blocking my account without informing me and I will sue them to the last the own.<br> They have requested for my copy of my ID and bank card severally and now don't know what they are up to,even banks require these documentation just once safe for FICA which is required when certain thing change. UBER has no regard for their clients and they need to be cautioned, these days clients are looking forward to a competition because their highhandedness is irritating. They take ages to reply to emails, wont provide a contact number yet put customers through untold hardship by banning their account without informing them and giving for reasons that don't make sense.

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