AM
Andie M

1 reviews | Active since Mar 2021

04 Mar 2021, 22:23

UBer does not care about their customers' safety.

Absolutely disgusted with Uber. So I contacted them privately 3 times after having received a receipt for a R303 charge in February 2021 from an account I had last used in 2019. Their response was that they are not refunding (No One asked them for a refund) Their concern was not the safety and security of their customer, whether the account had been hacked or what, just simply that they are not refunding and did not even bother to tackle any of the questions in the email or helping with security on the account as long as they get to keep the money... again absolutely nowhere did I ask for a refund on my email, mainly a security concern. Just disgusting!

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