Uber Dishonest

On Saturday the 9th of June 2018, my Wife and I used Uber for the first time and we didn't really know how it works. Our Daughter downloaded the App and made the necessary booking using my Wife's Account. We were transported to Ellis Park to watch the Springboks take on England.

When we were dropped off, we were charged R220 by the driver by the name of Rasta without knowing that Rasta should have told us the fare was paid for, as the driver that took us home did.

The following Tuesday my Wife's account was again charged with R231.67 for the same ride that took us to Ellis Park.

We contacted Uber via Uber SA Help.u using emails as one can not phone them(another strange and suspect setup).

Needless to say, we have since not heard a word from Uber SA.

Extremely poor from Uber and dishonest from the driver Rasta.

Won't be using Uber again.

Disgusted customer.

John Hanekom