MG
Mpumi G

1 reviews | Active since Jun 2020

07 Mar 2024, 15:27

Uber - day light ******s

On Tuesday 5 Mar 2024, I requested an uber from bara to my place, the driver who took my request, told me he won't come to where I was, i must cancel and ask a relative to come pick me up, he will not come to me, I asked why did he then take my request, when i cancel the request, i received a charge that says I now owe R10 for cancelation, i queried the fee with uber and was advised the R10 was disputed and will be canceled on my account, today 07 Mar 2024, I requested an uber, in the morning, the driver told me i have an outstanding of R10, i explained what happened on the 05th and the dispute, the driver understood, I then requested a return trip now in the afternoon from where I was, the trip was R39, I then paid the driver R40, he told me I'm supposed to pay R50 according to his app, I also showed him my app which charged R39 and we were arguing, and he said if i don't want want to pay I must leave it, yet he took the R40. Now i received an email that says cash trip was not paid, and I now have R17, 10 pending from my last trip as outstanding in my app, which I will not pay and don't know what is it for, I'm really getting tired of this uber issues every time I use Uber I have a problem, at 1st it was unauthorized transaction from my card, I decided to use cash now this .If the cancelation fee was disputed by uber, why are the drivers telling me about an outstanding money in my app, this is ridiculous and frustrating now the driver is also telling lies.

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