WB
William B

1 reviews | Active since May 2013

13 Feb 2026, 12:31

Uber *******

On Sunday 8 February I reserved a trip to Cape Town airport from my home in Noordhoek, the trip booked for pick-up at 9.30am on Thursday 12 February. Immediately after making the reservation, I received an email advising me, in bold capitals, that my reservation was confirmed and detailing the trip and pick-up time. I thought nothing further of the matter, printed the confirmation, and at 9.25am on Thursday waited at the gate of my residence for the driver to arrive. By 9.50am I knew it was a no-show and had to order another lift, but it took until 10.10am before another car arrived. I got to the airport at 11am, just in time to rush through security (luckily I only had hand luggage) and board my plane. I see there are many negative reviews here about Uber and there is never a reply. Pretty disgusting.

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