Uber Customer Service - pathetic

Absolutely agree. In September 2018, my account was deactivated for unknown reasons to me, since then I'm battling to get it reactivated. Meanwhile, I have sent 48 mails with no, or pathetic response. After months of useless interactions, I have been told to settle an unpaid trip - no problem, but do you do that if the account is deactivated? After another month, suddenly my account was activated again, so I indeed saw a trip in London outstanding, then I tried to pay with one of my uploaded credit cards - only to receive this stupid "Ups, something went wrong - your account is temporarily disabled" message again. After four months Uber has been completely incapable to communicate professionally and sort something very simple. This is beyond pathetic - just completely incapable, ?☹️??