UBER CUSTOMER SERVICE IS PATHETIC

My son left his Cell phone charger in the Uber by mistake. He noticed this when he jumped of the car but it was too late to stop the car as the driver drove off. He tried contacting the driver immediately but the driver did not answer. We tried contacting the driver many times after that and no response OR courtesy call back. We even reported this on the APP and Uber has NOT had the courtesy to respond. Totally disgusted at the LACK OF SERVICE & RESPECT to other Peoples property or the mere courtesy of returning a CALL.