Uber complaint

Good day, I ask Uber about my lost items on the 27th April 2023. They said the driver has my lost item. But he has not contacted me and I cannot contact him to make arrangement. Uber will not give me the driver’s contact number. Why even say you find the item if you have no intention of returning it. I have to wonder how safe am I with Uber if they cannot respectfully ask the driver to return the goods. They dont even have a platform for me to state my case. I am aware it not their responsibility that I left my goods in the car. But come on customer service ????