MR
Maria R

1 reviews | Active since Sept 2015

05 Sept 2015, 23:13

Uber charged me when trip was cancelled

Requested a ride and since it said that I had to wait 20 minutes I decided to canceled it and took a regular taxi and just found out that I was charged for a trip that was never made. This happened between 1am -2 am on Sunday September 6th in shenzhen, china

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Replies (1)
Uber
Uber's reply07 Sept 2015, 09:43
Official
Hello Gabigabb123,

Hi Maria,

I see that you have sent an email to our support team - they will investigate and respond via that channel.

Regards,

Uber