Uber charged me when driver cancelled the trip

I attended a friends house party on 16th May 2015. I was dropped off at the party by my sister and had plans to get an uber back home. I used the google maps app on my iPhone to navigate to my friends house. Upon arriving at the destination I noticed that the street numbers were not sequential. His address was 160 even though 159 was much much further up the road. I trusted google maps and arrived at his home. After the party, I requested and uber cab and waited outside the house. I noticed on the uber app that the cab had missed the destination. The cab driver called me and asked me where I was. I told him that I had been waiting outside. He was in fact outside 159. I told him to drive much further down the road. When he arrived he was very rude to me. He told me that he cancelled the trip as I was not at the destination. He told me that I \wasted his time"and to \""not use uber when I was drunk\"".<br> He then left me stranded. I was charged a cancellation fee of R17.50. I requested a refund but unfortunately Jim (support) and Uber have sided with the driver even though he was in the wrong. I am quite disappointed. Especially since I've had two pleasant trips with them in the past."""