Uber Charged Me $37 Without My Consent and Support Is Useless

Uber charged $37.53 to my PayPal account on 16 June 2025 for a service I never requested, never used, and never authorized. I didn’t book a ride, I didn’t order food – there is absolutely no activity on my Uber account to explain this charge.

The real insult? I’ve reached out to Uber Support multiple times, and all I get are automated, generic responses that do nothing to resolve the issue. No explanation. No investigation. No refund. Just the same copy-paste nonsense every time.

Let’s be clear:

I received no notification of the transaction.

I got no receipt, no trip details, no confirmation.

And there’s no record of this charge in my Uber account.

This is either a system error or a security failure, and Uber is doing absolutely nothing to take accountability. They’ve essentially taken $37 out of my wallet and are ignoring every attempt I’ve made to fix it.

Uber, if you care at all about your customers or your reputation, I suggest someone looks into this properly. Until then, I’ll keep warning others to watch their accounts closely and think twice before trusting this platform.