QN
Qaanitah N

1 reviews | Active since Mar 2020

14 May 2024, 19:14

Uber Cape Town hub - bad customer service, still unresolved

Really bad customer service. My drivers profile has been blocked for over 2 months which means no money coming in. He makes an effort to frequently visit the Cape town branch and the consultants and security treat you like absolute **** to put it mildly. It's so frustrating getting things right with unfriendly staff. This company is full of red tape with all their T's and C's but lack their main priority which is the customer. Its such a waste of time always making an appointment only to be sent back with negative feedback. Their systems are not favourable towards the customer, the security treats you like you're a piece of ****. We're the people making Uber, without us your business is useless. My query is still unresolved!!!!!!! My driver still can't drive. It's really frustrating.

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