Uber bills me everyday for 1 trip

Uber is a **** how do they make me pay cash for a trip then still bill my account from a card I used long ago. Now I am left with no taxi money because they are very quick to bill but cannot refund your money into your account. I swear I am going to stop using Uber I used to think it was better than bolt but honestly bolt does not have these payment queries that I keep getting from Bolt. I would rather wait for an hour for a bolt ride than wait for 2 minutes for an Uber ride where I will be billed 5 times for that trip