1 reviews | Active since Jul 2016

30 Jul 2016, 04:49

Uber are ********s

<p>I requested an Uber and the fare estimate was R51, however I was charged R309 because the driver continued the trip after dropping me off by my requested destination, I phone him multiple times and asked him to end the trip which he refused to do I cleared destination, I deleted my card details off my app and I even Uninstalled the app but I still got charged and they took my money! They haven't responded to any of my messages on Facebook or any of my complaints on the service assistance on the app...Uber cannot be trusted I used Uber almost every day but now I refuse to until I'm given my money back!! </p>

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Replies (1)
Uber
Uber's reply01 Aug 2016, 16:40
Official

Hi Mogale

Thanks for reaching out to us

I see our support has been in contact with you and are currently reviewing the fare. Once they have finished they will let you know the outcome

For anything else please feel free to email and we will be happy to assist

Best,

Uber Jobur