Uber ****** and useless

Uber is full of **** , on the 10th at night I requested a cash trip and Uber claims I didn’t pay which is on the recording when the driver told us he need cash neither cash send on the 11th in the morning I requested a trip cash again funny part I took that trip without a hussle I don’t understand why am I still using Uber because even Uber eats they driver take a photo of the food being drop without a code and Uber keep quite till today , please pay back my money and for saying I owing money when I paid you guys , Uber is crocking us daily shame