Uber and Standard bank *****

Uber *****.... Standard bank account

I DON'T have an Uber account. Yet I was billed twice in 5 minutes for 2 amounts exceeding R850 each. Since I don't have the app, getting through to Uber is impossible, I realise.. The email says to report on the app (WHICH I DON'T HAVE). Also, standard bank card payments cannot go through without my pin number for amounts exceeding R500, but here 2 amounts over R800 went through without my card even being ******. I received the SMS notification from standard bank saying payment was made. Standard bank is becoming a problem.. This kind of ***** is happening every few months with an 'investigation'... But nothing ever gets resolved!!! I'm starting to think Standard Bank employees are also involved here. Need to move from standard bank!