Uber and its worse service ever...

<p>Please can I get clarification regarding how 2 diff drivers can JUST decide to randomly cancel a trip and when you try to request another trip, (since the driver has cancelled your trip) it tells you that you have to pay the previous trip that you did not cancel on your own nad didnt even get that ride???</p> <p>I was appalled at that confirmation, like how is that good customer service???</p> <p>I mean, we are helping each other our cause I get to request for Uber and then pay for the ride.</p> <p>This is the second time it happens to me, this is not all about the driver cancelling but 2 of them cancelling my ride or trip but when I try to request for another trip to the same place then the outstanding payment screen shows up????!!!</p> <p>This is completely not ON.</p> <p>Then they decide to send me an email reminding me that I still have an amout that I will need to pay for a trip that I didn't even get let alone cancel!!!!</p> <p> </p>