Title: Extremely Disappointed – Uber Still Hasn’t Paid My R663

Title: Extremely Disappointed – Uber Still Hasn’t Paid My R663

I have been an Uber driver for almost two years, and I am extremely disappointed with the way I am being treated over my own hard-earned money. The amount is R663 — it may seem small to some, but it is money I worked for and depend on.

I changed my payout account, but the new account couldn’t be used. I switched back to my original account and was told the money would be paid the following week. It is now more than a month later, and I still haven’t received anything.

Trying to solve this through the app has been a nightmare. I get one response per week, then complete silence. I went to the Uber office twice, and still nothing. It’s very easy for them to tell us to “come again,” as if we drivers have unlimited time and petrol to waste.

What frustrates me most is the clear difference in how issues are handled: When a rider complains, it gets sorted out immediately. But when a driver has a problem — especially about money owed — we are ignored for weeks. It really makes me question whether Uber values us as drivers at all.