there was a problem processing your request

This has happened to me twice now. I have people over and we all want to go out. We try order the uber and get the error: there was a problem processing your request, if this continues contact uber<br> <br> My account is not suspended as I can log in on their website just fine. It really ruined our night and is unacceptable. <br> <br> What happens if his happened to me at like 00:00 at night in an unsafe area? We would be stranded!