Theft by UBER.

On the 7th of February 2025 my wife contacted Uber to collect a parcel for her and deliver it to our address. The details they sent her was as such. Driver: Clayton Mortion Car reg nr: CA 337641 CELL NR *** The driver contacted her to report that he picked up the parcel in Goodwood and is on his way to Durbanville. He phoned once more to say he is 5 minutes out. He never arrived, thus ****** the parcel. My wife phoned the nr on Uber ***, the lady that answered said she will look into the matter, now the nr is out of service. I emailed *** No one replies and there is no way to contact anyone at Uber