Theft

On 16 November 2025, I took an Uber ride with the driver and vehicle details listed on my trip history. After the trip, I realised I had accidentally left my AirPods in the car. I immediately followed the correct procedure and reported the lost item through the Uber app. Uber then informed me that I would receive feedback within 24 hours. To this day, I have received no response whatsoever.

What makes this situation worse is the behaviour of the driver. Each time I try to call him, my calls do not go through — it is now clear that he has blocked my number. If he genuinely did not find the AirPods, or if another passenger had taken them, there would be absolutely no reason for him to avoid me. His actions strongly suggest that he kept my AirPods for himself, which is unacceptable and, in my view, theft.

I am extremely disappointed by both the driver’s conduct and Uber’s lack of accountability. I trusted the platform, yet I am left without my property and without any support.