JT
Jolene T

1 reviews | Active since Jan 2018

27 Jan 2018, 18:02

THEFT

So today I took an UBER from Gateway... This is a service I often use, my UBER arrived and when I got in I locked my phone screen and put it on the floor along with my belongings. When I got into my house I realized that I had left my phone behind.I tried to call my phone and it just went directly to voicemail I then tried to SMS and Whatsapp but my phone had been switched off (keeping in mind that it was around 70 percent when I entered the cab). I then contacted uber to call my driver (NZUZO) I asked if he had seen my phone and before I could even finish my sentence he cut me off and abruptly said no and that he had a client in the cab and he would look and that I must call him back.I waited just over 15 minutes and then tried to call back but he just kept ending my calls.I then tried off another number but he proceeded to do the same.I have now lost count of the number of times that I have attempted calling and I'm sure he has now blocked my number, I have also laid a complaint with UBER and have had no response. I would just like to warn everyone that this guy is a ***** and has absolutely no regard for the service promised by UBER. He drives a white Toyota and his number plate is ND831661. Please ensure that if you ride in this vehicle that you keep your valuables on you at all times, personally I would just cancel my trip if you have him as a driver. I am absolutely disgusted.

0
Replies (0)