CJ
Celeste J

1 reviews | Active since Oct 2015

27 Jul 2016, 10:25

Terrible UBER TAXI Services

<p>It is EXTREMELY difficult to get hold of any of the UBER help services in Durban. There isn't even a number I can call.</p> <p>I have issues I need assistance with and I am extremely unhappy with their service!<br />Today I needed to be somewhere by 1pm.</p> <p>When I tried to register onto their system it kept giving a message stating that my device has signed up too many times. So I tried to sign in instead of register, but my email was not registered on their system even though I had made a previous Uber account with that email address.</p> <p>Eventually I had to use a friends phone to sign up and had to use her cellphone number. The account went through and I requested an Uber but couldn't suggest a time to pickup so the Uber was already on it's way, which I then had to cancel because it was way before the time I needed to leave. I then tried logging into the account from my phone, and it gave me an error message saying that my account was disabled and that I had to contact support.</p> <p>I NEEDED to be somewhere TODAY at 1pm so how is an email to support going to assist with that?!</p> <p>There is no contact number for them or anything. And what's the point of having an application which keeps bombing people out the system???? Ontop of this you can only call them from the number registered on your account, not from any number. So if you have data, but not airtime to make calls then you *****ed. </p> <p>I am extremely unhappy with this</p>

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