MK
Mizah K
1 reviews | Active since Mar 2010
22 Mar 2016, 16:15
Terrible uber experience
On 22/3/2016 @ 15h03 I requested an uber for my daughter at Crawford College Sandton, the driver got lost and ended up at Varsity College, I told him he was at the wrong place and all of a sudden I see he cancelled the uber and I am billed for that. NOT ACCEPTABLE !!!<br> Rudzani, Toyota Corolla, DS50YTGO. Please reverse the transaction immediately !!!
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Replies (1)
Uber's replyOfficial
29 Mar 2016, 09:35Hello Mizah,
Hi Mizah
Thank you for reaching out to us here.
We would like to apologise for the confusion and concern created with this cancellation fee. After the cancellation fee was processed your rider account was automatically credited with R25.00 credit.
If you have any further concerns please contact *** and we will be happy to help.
Best,
Uber Joburg
Hi Mizah
Thank you for reaching out to us here.
We would like to apologise for the confusion and concern created with this cancellation fee. After the cancellation fee was processed your rider account was automatically credited with R25.00 credit.
If you have any further concerns please contact *** and we will be happy to help.
Best,
Uber Joburg
Uber's reply29 Mar 2016, 09:35
Official
Hello Mizah,
Hi Mizah
Thank you for reaching out to us here.
We would like to apologise for the confusion and concern created with this cancellation fee. After the cancellation fee was processed your rider account was automatically credited with R25.00 credit.
If you have any further concerns please contact *** and we will be happy to help.
Best,
Uber Joburg
Hi Mizah
Thank you for reaching out to us here.
We would like to apologise for the confusion and concern created with this cancellation fee. After the cancellation fee was processed your rider account was automatically credited with R25.00 credit.
If you have any further concerns please contact *** and we will be happy to help.
Best,
Uber Joburg