Terrible Ube service

I requested an uber ride on Saturday evening. The driver was incredibly rude and argumentative. He first parked two houses away and sent a message he could not see me and would leave. After I found him, I indicated politely that he was not at the right location. He became agitated, I again politely asked if we could leave to my destination as this was not worth arguing about. He became even more agitated asking if I thought he would come here to argue with me. At this point I demanded to be let out as I did not feel safe in a vehicle with someone who is just in some sort of rage and has no concept of customer service. He demanded his full fee, and I paid part of it as the ride did not even take place. The app does not give customers recourse in instances like this and requires me to pay the remainder of the fee. For a service that was not rendered and for a driver that had zero customer