TC
Tashreeq C

1 reviews | Active since Oct 2014

28 Jan 2025, 08:03

*****sters fare reversals

I am an uber regular even subscribed to uber one. However, I have been wrong for so many many trips. On the daily. How uber app works. Select journey from and too. Uber advertises a certain price. I either choose the ride in my budget or dont at all. I am sure everyone chooses a ride they can afford. We don't have unlimited funds else I could use a car of my own. Uber advertises the price. I accept what I can afford. Today I choose wait and save a I wait and no less than 15mins. While there are rides with a few rand difference 2 mins away. The trip chosen is 58. After the trip I get a receipt of 76. Now this has happened more than a dozen times. I book and pay what I am happy with and the middle of the night I see a whole lot of reversal done and money taken from my account. This is not on. I choose a service at a certain price and pay for it. Don't tell nonsense of the fair changed at the time. If the driver is slower penalize them. I only pay for what I use and what you advertise to me. I am much rather going to spend my thousands elsewhere. As I pay for the price advertised not what you decide without consulting me and then taking money from my account. I could always choose a service provider similar in price. But I was dumb to always go with you. You have gotten away with this far too long.

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