1 reviews | Active since Apr 2014
*****ing money and have not responded for 2 days
<p>On Saturday morning I woke up to see that my entire bank account had been cleared out. I checked my statement and their was a debit for the remainder of my money from Uber. First thing I did was contact them and 2 days later I have still not heard a response from them.</p>
Hi Brendan.
Thank you for reaching out. Could you kindly write in via In-App/Help.uber.com and we will assist
Hi Brendan.
Thank you for reaching out. Could you kindly write in via In-App/Help.uber.com and we will assist
The response given to me is unaccpeptable. I was told "it is a standard hold used to verify your payment method. The funds never actually leave your account, and the charge is voided"
This is a complete lie, as my account balance is still zero and why on earth would you have to take a big amount like you did take.
This has seriously inconvenienced me. The bank advised me to cancel my card, so I expect any charges that I may incur for replacing my card be covered by Uber.
The response given to me is unaccpeptable. I was told "it is a standard hold used to verify your payment method. The funds never actually leave your account, and the charge is voided"
This is a complete lie, as my account balance is still zero and why on earth would you have to take a big amount like you did take.
This has seriously inconvenienced me. The bank advised me to cancel my card, so I expect any charges that I may incur for replacing my card be covered by Uber.