KN
Kelebogile N
1 reviews | Active since Feb 2016
29 Feb 2016, 23:21
ROTTEN SERVICE!!!
I called an Uber on Friday Night,the driver got lost while we were waiting outside in the rain because the app said she was outside. On saterday morning AGAIN the driver got lost, i waited almost 15 minutes!! because again the app that DOESNT WORK kept generating the wrong time. Around 11 in the afternoon, i waited close to 30 Minutes for an Uber, the driver called and hungup while I was speaking to him, in less than a minute he then cancelled the Uber and I was charged for that cancellation! ****py service. Thanks! i wont recommend anyone for Uber .ever
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Replies (1)0
Replies (1)Uber's replyOfficial
01 Mar 2016, 11:23Hello asantesana00,
Hi Kelebogile
Thank you for raising this issue with us.
I see the support team have been in contact with you and have refunded the cancellation fee for you. If there is anything else you need assistance with please email *** and we will be happy to assist.
Best,
Uber Joburg
Hi Kelebogile
Thank you for raising this issue with us.
I see the support team have been in contact with you and have refunded the cancellation fee for you. If there is anything else you need assistance with please email *** and we will be happy to assist.
Best,
Uber Joburg
Uber's reply01 Mar 2016, 11:23
Official
Hello asantesana00,
Hi Kelebogile
Thank you for raising this issue with us.
I see the support team have been in contact with you and have refunded the cancellation fee for you. If there is anything else you need assistance with please email *** and we will be happy to assist.
Best,
Uber Joburg
Hi Kelebogile
Thank you for raising this issue with us.
I see the support team have been in contact with you and have refunded the cancellation fee for you. If there is anything else you need assistance with please email *** and we will be happy to assist.
Best,
Uber Joburg
