Risk Compliance

on 9 July at 18:00 an Uber Driver skipped a stop street, blatantly disregarding the South African road rules and resulting in him crashing my car and causing damage which does require repair. The driver pulled over, admitted guilt and apologized, exchanged details. However, is not responding to my messages requesting insurance details. The driver does not own the car, and I requested assistance from Uber to track down insurance information, but to no avail and no reply. As far as accountability goes, the driver is liable for the full costs to repair the damage he caused to my car. A simple request has been made to uber and they havent bothered responding. Unimpressed with the service and level of "care"offered to the public. I will be switching to taxify or your competitors uber, because your true colours are showing now.