*******!!!!

Wow, will anyone ever get back to me?. The automated system is trash when trying to contact Customer Service. No one bothers responding via email either. I requested a cash trip, paid the driver , not expecting any change back and my driver selected that I did not pay on the app. I have this charge to my account that I'm not liable for because I PAID, and I cant request another ride nevermind use the app without it telling me that I need to pay the outstanding amount. Are you allowing your drivers to ***** people now for extra money?