AW
Anthea W

1 reviews | Active since Apr 2018

06 Feb 2026, 17:09

Refunds should reflect immediately

I booked a trip that was unfulfilled. A charge was debited against my account for a trip that never happened. On the app it said no drivers available. I tried again and finally got a ride. Is it fair that I should wait for my refund it’s a day later and what about people who don’t have any money. I honestly feel Uber should have an option to do an immediate refund if there’s no drivers.

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Anthea W's update20 Feb 2026, 03:00
Reviewer Update
For the record the charge of R45 still not refunded into my account it still shows pending. By now this unauthorised payment should have been refunded.