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Thembi M
1 reviews | Active since Mar 2024
06 Jun 2026, 08:47
Refund us
On the 28th, I requested an Uber to Cape Town from Gordon's Bay. I was told I hadn’t paid for that ride, but I sent proof that it was paid—see attachment below. This morning, my husband requested an Uber at 7:30; we were on time. What's funny is that the driver was at the wrong location. We tried calling but no answer, and they didn't respond to our messages. So, we went to him, and he drove off and canceled the ride. What’s wrong? Did we do something to upset him? I don’t know. Keep in mind, even the waiting time wasn't counted, and we were on time. We paid for a ride that was canceled just like that.
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Thembi M's updateReviewer Update
06 Jun 2026, 08:57Bad Experience with Uber
I requested a ride in the morning to work and the driver by the name of Makesure driving silver Toyota Corolla was of no help.
He arrived at the pickup point and intentionally passed. When I called him, he didn’t pickup the phone and texted saying that he was there and left. I saw him a little distance away and when I approached him he drove off.
He arrived at the pickup point and intentionally passed. When I called him, he didn’t pickup the phone and texted saying that he was there and left. I saw him a little distance away and when I approached him he drove off.
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Thembi M's update06 Jun 2026, 08:57
Reviewer Update
Bad Experience with Uber
I requested a ride in the morning to work and the driver by the name of Makesure driving silver Toyota Corolla was of no help.
He arrived at the pickup point and intentionally passed. When I called him, he didn’t pickup the phone and texted saying that he was there and left. I saw him a little distance away and when I approached him he drove off.
He arrived at the pickup point and intentionally passed. When I called him, he didn’t pickup the phone and texted saying that he was there and left. I saw him a little distance away and when I approached him he drove off.
