REFUND ME MY MONEY!!

Really appalled by what uber is doing to me! I have contacted customer service twice and first time I was told to please hold and then the agent drops the call on me!I even asked for the first agents name and he refused to give me his name and just blabbed something so that I dont hear clearly!! I have been charged 4 times for the same trip and now I am getting unnecessary bank charges! I have sent multiple enquiries on the App and nobody has resolved this! I was told I would be sent a link via e-mail to send a screengrab of my charges and guess what, no e-mail has been sent! Then I am told my card is linked to multiple accounts and that could be the reason why, whereas I find it ironic that its charging me the same amount for my past 2 trips!! I am not going to dispute the charges cause that will cause me even more bank charges with my bank as I expect you to refund me for all 4 charges and compensate me for the charges occurred aswell!! I really dont even want to comment on the trash customer service you have!! As much as I was always dependent on uber, standards have definitely dropped!!